Privacy Policy

Welcome to Elshosh. We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect information to provide better services to all our users:

• Personal Info: Name, Email Address, Phone Number, University details.
• Device Information: Device ID, model, and manufacturer.
• Location Data: Precise location data for staff members to facilitate operations. We do not track student locations.

2. Data Usage

We use the information we collect to:

• Facilitate account creation and authentication.
• Send administrative information and notifications.
• Provide and improve our services.

3. Payment Information

We do NOT store your payment card details. All payment processing is handled by our secure third-party processor, Noon Payments.

4. Third-Party Services

We share data with trusted partners who assist us in operating our app:

• Firebase: For notifications and analytics.
• Noon Payments: For secure payment processing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information.